Business Details
Order Policy: Once an order is placed, it cannot be returned or cancelled under any circumstances.
Payment Terms:
- We require advance payment for all orders.
- All business transactions are conducted via invoice.
- For cash payments, an additional charge of 1.5% will apply to the total amount for diamond payments.
- For cash payments, an additional charge of 3% will apply to the total amount for diamond jewellery payments.
- Goods will be dispatched only after full and final payment is received.
- The final invoice will be generated once full payment is received.
Jewellery Orders: For jewellery orders, either gold or gold payment should be made in advance before the order is placed.
Return Policy: No return or buy-back for diamonds once sold.
Diamond Holding: The diamond holding process is limited to 24 hours.
Liability: The company is not liable for delays or damages incurred during transit, except where caused by its own negligence.